PSY 321: Building Emotional Intelligence

This course integrates theory, human variances, self-awareness, and research to address the value of building emotional intelligence principles and negotiation problem-solving skills. Risk and benefits for having internalized and skill development in both advanced levels of communication theory areas will be addressed. The knowledge and skills learned regarding emotional intelligence and negotiation are critical to every person who works with others or who need to achieve goals through the work of others. Strategies will be identified that can be used when facing challenging situations and how to use these tools to negotiate successful outcomes.